Research & Assessment


Qualtrics is JMU's institutionally supported surveying software. The program allows users to navigate the entire surveying process, including creating surveys, distributing surveys, collecting data, generating reports, and exporting data for further analysis.

Note: The Qualtrics handouts are for reference only. Completion of the workshop is required to gain a user account to the software.

Qualtrics Tutorial (PDF)

Qualtrics Use Policy (PDF)

"Ideas for Surveys" Presentation (PDF)

Qualtrics Help Resources (Videos)


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Concept Mapping

Concept Map is a graphical tool that represents the relationships between concepts. Among a variety of software that create concept maps, the popular ones are Inspiration and Cmap. Concept maps can be used in educational settings, such as course design, collaborative problem-solving, on-going and final assessment. The quality of a concept map is usually assessed by its thoroughness and density. The number of relevant concepts on a core concept (thoroughness) demonstrates how that core concept is defined in students’ understanding. Meanwhile, the complexity of the network  on a concept map (density) shows the level of students’ understanding.

Concept Map Tutorial (PDF)

Online Surveying Overview

Online surveying is a growing trend in the research world. The Online Surveying Overview presentation provides information comparing traditional surveying methods from online methods, including the differences between the methodologies for response rates, costs, and sources of error. The presentation also includes an overview of sampling approaches and basic tips for questionnaire design.

Online Surveying Overview Presentation (PDF)

Survey Process 101

Surveying is a growing trend in the research field. The Survey Process 101 presentation provides basic information about the entire surveying process, regardless of whether the survey is distributed in a traditional or online delivery format. The presentation describes the basic steps in the survey process, compares and contrasts different contact, response, and follow-up modes, explains the differences between convenience and probability sampling, and describes the basic considerations that factor into the survey planning process.

Survey Process 101 Presentation (PDF)